Contact us

Have a question, need technical help, or want to discuss Enterprise integration? We’re here to help.

πŸ”§

Technical Support

Decoder accuracy, missing codes, incorrect diagnoses, feature requests

support@xaniaelectronics.com
Response within 12 hours
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Billing & Subscriptions

Plan upgrades, invoices, payment issues, cancellations

billing@xaniaelectronics.com
Response within 24 hours
🏒

Enterprise & API

B2B integration, custom SLA, volume pricing, API onboarding

enterprise@xaniaelectronics.com
Response within 24 hours

Send a Message

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ONLINE

Other Ways to Reach Us

Company

🏒 Xania Electronics
Industrial Automation Diagnostics
πŸ“ Brussels, Belgium
European Union
🌐 xaniaelectronics.com

Direct Email

πŸ“§ General: info@xaniaelectronics.com
πŸ”§ Support: support@xaniaelectronics.com
🏒 Enterprise: enterprise@xaniaelectronics.com
πŸ”’ Privacy: privacy@xaniaelectronics.com

Response Times: Technical support inquiries are typically answered within 12 hours during business days. Billing and general inquiries within 24 hours. Enterprise and API onboarding requests are prioritized and typically receive a response within one business day.