Have a question, need technical help, or want to discuss Enterprise integration? We’re here to help.
Technical Support
Decoder accuracy, missing codes, incorrect diagnoses, feature requests
support@xaniaelectronics.comBilling & Subscriptions
Plan upgrades, invoices, payment issues, cancellations
billing@xaniaelectronics.comEnterprise & API
B2B integration, custom SLA, volume pricing, API onboarding
enterprise@xaniaelectronics.comSend a Message
Other Ways to Reach Us
Company
Xania Electronics
Industrial Automation Diagnostics
Industrial Automation Diagnostics
Brussels, Belgium
European Union
European Union
Direct Email
General: info@xaniaelectronics.com
Support: support@xaniaelectronics.com
Enterprise: enterprise@xaniaelectronics.com
Privacy: privacy@xaniaelectronics.com
Response Times: Technical support inquiries are typically answered within 12 hours during business days. Billing and general inquiries within 24 hours. Enterprise and API onboarding requests are prioritized and typically receive a response within one business day.